Terms and conditions

Last Updated: 12-07-2025

  • Acceptance of Terms
  • Service Description & Access
  • License & Restrictions
  • Payments & Billing
  • Data Ownership & Security
  • Support & Service Management
  • Termination
  • Changes to Terms
  • Contact & Disputes

1. Acceptance of Terms

These Terms and Conditions (“Terms”) govern your use of the ZIFLYN ProSuite platform (“Service”), a cloud-based project management and collaboration tool provided by ZIFLYN LLC (“Company,” “we,” or “us”). By accessing or using the Service, you agree to comply with these Terms. If you disagree, discontinue use immediately.

2. Service Description & Access

Subscription Plans

Tiers: Free Trial, Standard (€15/month), Professional (€60/month), Enterprise (Contact us).

Features: Project planning, team collaboration, live streaming, integrations (e.g., CRM, Slack), and data security tools.

Account Requirements

Provide accurate registration details (e.g., email, company name).

Maintain confidentiality of login credentials.

3. License & Restrictions

License Grant

We grant you a non-exclusive, non-transferable, revocable license to:

  • Access and use the Service per your subscription tier.
  • Integrate with approved third-party tools (e.g., Salesforce, Google Workspace).

Prohibited Activities

☒ No resale, leasing, or commercial hosting of the Service.
☒ No reverse engineering or attempts to extract source code.
☒ No unlawful use (e.g., storing illegal content, violating data privacy laws).

4. Payments & Billing

Pricing: Subscription fees are billed monthly/annually in EUR (e.g., €60 for Professional).

Payment Processor: Paddle (handles all transactions; we never store payment details).

Refunds:

  • 14 day money back guarantee for new subscriptions.
  • No refunds for partial billing periods or add-ons (e.g., training sessions).

5. Data Ownership & Security

Your Data: You retain ownership of all content uploaded to the Service.

Our Safeguards:

  • AES-256 encryption for data at rest.
  • Regular security audits.
  • Compliance with GDPR/CCPA.

6. Support & Service Management

  • Support: Included for paid tiers (via support@ziflyn.com).
  • Downtime: We aim for 99.9% uptime (excludes scheduled maintenance).

7. Termination

We may suspend or terminate your account if you:

  • Violate these Terms.
  • Fail to pay subscription fees.
  • Engage in fraudulent activities.

8. Changes to Terms

Updates will be posted at https://ziflyn.com/terms-and-conditions/.

  • Continued use after changes constitutes acceptance.

9. Contact & Disputes

ZIFLYN LLC
Email: legal@ziflyn.com